We ship mostly to the USA, Canada, all countries in EU, Norway and some other countries in South America. If your country is not listed, please contact us and ask whether we can ship to your place or not. We will not willingly send packages to the countries where import of our goods is prohibited. When placing an order, fill in please your real and full personal data like name and address. All packages are sent as registered mail and your ID and signature is required upon delivery. We can also send to P.O.Boxes, except Fedex!! Please be aware that we are not able to arrange any special delivery requirements like the delivery date or time. If you are not at home during delivery, the postal service should leave you a note about the package and you can either contact them to arrange new delivery or pick it up yourself at your local post office/FEDEX depo.
Available shipping methods in our online smoke shop
• Registered International Mail
Delivery time to the USA and Canada takes about 10-14 days and to the European Union approximately 3-6 days. Packages are delivered by regular postal services as USPS, Canadian Post, Royal Mail etc. Parcels are dispatched every business day. Signature is required upon delivery.
Tracking numbers are generated in 2 business days and you will get your tracking number in your e-mail. Tracking information is not as detailed as with other postal providers. It only informs you if your order was dispatched, stuck at customs or delivered. Please keep in mind that you can see the first info in about 3 business days after you receive the tracking number.
Shipping cost is $12.50 for all countries. This shipping is free with orders over $99!
• Fedex International
American global courier delivery services FEDEX for quick and professional delivery. Transit time to the USA and Canada is only 2-5 days, to the EU countries 1-3 days. FEDEX is available worldwide and transit time is much quicker than Registered International Mail. Parcels are dispatched every business day. Customer is usually informed about delivery time by a phone call from the courier in advance.
Tracking number is generated in 1 business day and is sent to customer's e-mail. Tracking information are very detailed along with estimated delivery time.
Shipping cost is $29.00 for all countries.
Delivery times are only informative and we are not responsible for any dealys, as we do not provide delivery services ourselves. Although this happens very rarely, if you don´t receive your package within 60 days since the posting day, please contact our customer support and we will make the necessary arrangements. If your package was lost, we will send you a replacement free of charge.