Welcome to our website. By using this website and purchasing our products you agree to comply with and be bond by the following terms and conditions of use. These terms do not affect the consumers statutory rights.
ExcellentPipes.com s.r.o. is a limited liability company, owner of www.water-bongs-glass-pipes.com internet store.
Company address: ExcellentPipes.com s.r.o., Staric 447, 73643 - Frydek Mistek, Czech Republic, European Union. VAT-ID CZ26852519 registered in Commercial Register. More contacts you can find here.
All orders placed on the web site www-water-bongs-glass-pipes.com are considered as binding purchase agreement between buyer and seller where the seller is a company ExcellentPipes.com s.r.o.. The buyer is obliged to fill in your details correctly and according to the facts, or the purchase contract void.
All rights, including copyright, in the content of these web pages are owned and controlled for these purposes by the ExcellentPipes.com. In accessing the ExcellentPipes's web pages you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, download, store (in any medium), adapt or change in any way the content of these web pages for any other purposes without the prior written permission of the ExcellentPipes.com
By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time. It is your responsibility to check these terms and conditions regularly before ordering products.
All orders are subjected to acceptance and product availability. Pricing of products is correct at the time of entering information, however, we reserve the right to change prices without prior notice.
Availability information is listed next to each individual product. Items which are in stock at the time of order, are usually despatched within 1 day, except holidays. Items in preorder - like customized pipes and bongs, are dispatched usually in 3 days - 7days at maximum. If item are not available for your order, ExcellentPipes.com will inform you by e-mail at your e-mail address given in your order form and offer replacement or other solution.
You warrant that all informations provided by you are complete and accurate.
Once you complete your order you will be sent an e-mail confirming your order. It will state what the products are, the cost (including VAT and P&P) and delivery and invoice details. If your order has been unsuccessful you will receive an e-mail with all possible reasons.
All credit card holders are subjected to validation and authorisation by the card issuer. If the issuer of your credit card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Your statutory rights as a consumer won't be affected if, for any reason, you wish to return a product bought from ExcellentPipes shop. If you cancel the contract, we will refund you the full price of goods you return, after we receive it back. Be aware that you can return only unused items.
Delivery terms and conditions full comply with terms and conditions for package delivering of used service. ExcellentPipes.com can use any service that are suitable for deliver ordered good to provided address. Delivery times stated on the order checkout page are only informative and we are not responsible for any dealys, as we are not provide delivery services ourselves. ExcellentPipes.com shall have no liability for delay or any failure to deliver goods to you which is caused by an event or circumstances beyond its reasonable control.
Subject to any relevant consumer protection legislation including our obligation under the Consumer Protection (Distance Selling Regulations) to give you full refund, if you cancel your contract /before your order is sent/ or if your package is not delivered within 30 days since the posting date. Your order can also be reshipped instead of the refund. Our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction.
In case of receiving a damaged product all you need to do is send us a clear proper picture of the broken unused item within three days from the delivery. Later complaints won't be accepted.
The ExcellentPipes.com places great importance on maintaining the security of all information that you provide and for this reason we use advanced Internet security system to safeguard your data. All data you send through including your credit/debit card number, name and address are encrypted and converted into a code before it is transmitted across the Internet. Therefore in the extremely unlikely event that the data should be intercepted it would be encrypted and difficult to decipher.
If for any reason part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions shall not be affected.
Contracts between you and ExcellentPipes.com shall be governed by Czech Law and you and ExcellentPipes.com submit to the exclusive jurisdiction of the Czech courts.
As we are makers of bongs, bubblers, pipes, one-hitters and other glass smokeshop goods, we can modify any of our bongs or pipes according to your needs. We make glass pipes and water bongs for a long time and our production methods are traditional and proved. It is a precise hand work and art glass blowing. See video from our glassworks!
Bongs offered in our bongs shop are light, but also hard and durable, made from Pyrex (PHX). The pipe shop offers glass pipes made from the same material. Our glass products are very popular also for their color changing effect (CCG), which is done by adding raw silver on the glass surface in high temperatures. Bongs, pipes and one-hitters with this effect are very cool and look crazy.
You can also get a free pipe or free one-hitter with your order, and you will get a set of free jax screend with every bong you buy here!
Photos of our products you see here are photographed so that most match the real appearance in normal daylight. Unlike many of our competitors, we are not trying to fool our customers.